Orders are shipped Monday to Friday, not including any UK national holidays. If you have ordered after 2pm on a Friday your order will be shipped on the Monday.
Standard Delivery : Free – 2-4 working days. Please note that this service by Royal Mail is currently experiencing severe delays of up to 3 weeks. If your order is needed by a particular date, please use our express service.
Express Delivery : £5 – Next Working Day if ordered before 2pm.
Europe and International (excl Russia & Ukraine)
Standard International Delivery: £9 or free if your order is £150 or over / 7 - 14 days.
Priority International Shipping: £15 /1 - 3 days via DHL Express
Europe Tax and Duties Included
DHL Express Tax and Duties Included: £29.50 / 1 - 3 days via DHL Express. Please note that this service will include all tax and duties charges.
Russia & Ukraine
Expedited Shipping: £22 / 2 - 7 days via UPS or DHL Express. Please note we will require a Passport ID Number for all Russian orders to make sure your delivery is made. We cannot send orders without this.
Full priced items may be returned for a refund or exchange within 21 days of receiving your order.
For full shipping & returns information, please click here.
Ring Size Chart
These sizes are simply a reference, as there is no internationally recognised standard. If you would like a custom size, please contact us before placing your order and we will do our best to accommodate your request.
||INSIDE DIAMETER (mm)
(BY ALONA SMALL)
(BY ALONA MEDIUM)
(BY ALONA LARGE)
How to Find Your Ring Size:
If you are not sure of your ring size, you can find this out by simply using a piece of string. Try to follow the below steps as accurately as possible as a mm can make all the difference!
1. Using a white piece of string, wrap this around the finger you need to find the size of.
2. Use a marker pen to mark on the string the point of where the string overlaps - making a complete circle around your finger.
3. With a measuring tape or ruler, measure the length from the start of the string to the piece of the string with the mark.
4. Use our ring size chart above using the Inside Diameter column to find your ring size.
Necklace Size Chart
| NECKLACE LENGTH
|13 - 14 Inches
||Choker, fits closely to the neck
||Lies loosely around the neck
||Sits on the decolletage
|18 Inches - 19 Inches
||Sits just below the collarbone
||Sits around the centre of the bust
|33 - 35 Inches
||Sits below the bust